Industry's First Agentic AI Platform For Community Financial Institutions

750+ Community Financial Institutions already trust our Agentic AI to turn conversations into real outcomes by automating complex workflows, unifying AI with core systems, and eliminating busywork so your teams can focus on serving consumers, not systems.

Eltropy AI Certification

An essential AI certification course designed specifically for credit union & community bank professionals.

Meet Members Where They Are

Every Channel. Zero Friction. Anytime, Anywhere.

From everyday texting to branded AI agents, make communicating with your members as easy as talking to a friend – anytime, anywhere. Let members choose the channel, and AI takes it from there – guiding the conversation and delivering real outcomes.

The Agentic AI Engine Behind Every Conversation

Everything your team needs to serve members – in one place, working as one system.

The Agentic AI Platform is being co-created in partnership with the credit union ecosystem, where credit unions define real workflows, fintech innovators develop specialized AI agents, enterprise technology leaders provide the back office support, and Eltropy governs and connects everything within strict compliance standards your members deserve. AI built with this industry, not imposed on it!

Maximize Value Across All Your Departments

Connect people, data, and systems enterprise-wide with 40+ use cases supported across all your teams and departments. Do More With Less.

Results That Prove It

Real outcomes. Proven at scale.

Eltropy’s Agentic AI Platform doesn’t just connect conversations, it completes them. 750+ credit unions trust Eltropy to turn AI innovation into consumer results.

Testimonials

  1. Brandy Roy, VP Information Technology
    “Integrating Sam into our chatbot interface was a natural extension of our brand, it created an immediate connection with our members while reinforcing Sam’s role as the friendly face of CME’s service offerings. When a conversation requires more detail than the bot can provide, it seamlessly transitions the member to a live associate via text.”

  2. Nik Dokic, Business Analyst/ Project Manager
    “Being able to use the system in the same way across departments, whether it’s lending, collections, or the contact center, has been a game changer. Everybody absolutely loves the system. It’s very intuitive and easy to use.”

  3. Brad Shafton, SVP IT and Digital
    “Our journey towards digital transformation led us to Eltropy’s AI Chat solutions, and we’re starting to see remarkable results. What sets Eltropy apart is not just their technology but also their dedication to understanding the credit union industry.”

  4. Sean Manion, VP of Lending
    “…We went live. Weeks passed. Our team was looking up transactions, processes, and procedures instantly without digging through binders or waiting on hold. The chaos we’d been bracing for? It never came.”

  5. Art Sookazian, VP of Collections & Risk Management
    “People who never responded before are responding now. It’s like we’ve suddenly started speaking their language, and they’re actually listening.”

Compliance & Security

Eltropy prioritizes protection of your data, privacy, and compliance through adherence to standard industry best practices, rigorous audits, and regulatory requirements.